Do you love turning complex requirements into clear, persuasive writing? Help municipalities choose better websites by writing the proposals that win their work.
About the role
Upanup builds, supports and hosts websites for municipalities and public-sector organizations across Canada and the US, sites that tens of thousands of residents use every day. You'll join our five-person marketing team and report to our Director of Marketing. As the only team member in our Waterloo office, you'll need a strong work ethic and the drive to work independently.
Most of your time will go to finding and analyzing RFPs, writing the proposals that respond to them, and writing quotes for existing clients, with a focus on the Eastern and Atlantic time zones. Our core work is municipal website design, builds, support and hosting, alongside a growing suite of other products and services.
Once you're settled in, you'll also join client meetings and help build relationships, including the occasional client visit or conference.
You won't start from scratch: you'll have a library of past proposals and work samples to draw on, and the backing of our development, UX, strategy and support teams.
What you'll do
- Find and qualify RFPs and other public-sector procurement opportunities
- Analyze requirements, evaluation criteria and submission rules, and flag risks early
- Write clear, concise, compliant proposals and get them submitted on time
- Gather input from colleagues and turn it into consistent, persuasive content
- Write quotes and scopes of work for existing clients
- Keep our proposal library current
- Track opportunities and tasks in our CRM and project management tools
What you bring
- 3+ years of experience writing proposals, RFP responses, bids or similar business writing
- Excellent written English, with the discipline to be concise and answer the question asked
- A strong work ethic and a proven ability to work independently
- Attention to detail, and the organization to juggle several deadlines
- Comfort learning a wide variety of software
- Confident, friendly communication with clients and colleagues
- A valid driver's licence
Nice to have
- Experience working with or for municipalities, particularly in websites, communications, IT or procurement
- Familiarity with public-sector procurement in Canada or the US
- Experience with Drupal, Pipedrive or proposal software
- Experience representing an organization at conferences or events
What we offer
- Starting salary of $55,000–$75,000, based on experience
- Health benefits after three months
- Monday to Friday, 8:30 am to 4:30 pm Eastern
- Hybrid work: in our Waterloo office Tuesdays and Thursdays at minimum
- Occasional travel, mostly within Ontario, up to a handful of times a year after your first six months; we can rent a vehicle if needed
How to apply
Apply through the form below with your resume (PDF) and answers to a few short written questions, which takes 15–20 minutes. We're only considering candidates who already live within a 30-minute commute of our Waterloo office.