Building Accessible Websites that Welcome Everyone

Senior couple looking at a laptop in a home environment
 
At Upanup, accessibility isn’t just a feature—it’s at the heart of how we design and build websites. We’re proud to be recognized as leaders in creating barrier-free digital solutions for local governments and municipalities. Every member of our team completes accessibility training upon joining Upanup, giving us a strong foundation for maintaining standards and ensuring every project is shaped with inclusivity in mind. We also continue our learning about accessibility by participating in industry events like Axe-Con, and staying up to date with evolving accessibility guidelines.

 

As accessibility standards evolve, and we make it a priority to help ensure that our team's knowledge stays current, and our clients’ websites keep pace. Our process includes thorough accessibility audits, user testing, and the use of assistive technologies. We work with clients to help them meet the latest Web Content Accessibility Guidelines (WCAG) Level and standards such as the Accessibility for Ontarians with Disabilities Act (AODA) by carefully checking everything from colour contrast to navigation and forms. Every website project goes through an accessibility checklist, along with quality control steps that reflect municipal standards, user experience (UX) heuristics, and project-specific requirements.
Upanup's 4 cornerstones of accessibility: Accessibility Guidance, Accessible Website Build, Training Staff Users, and Optional Accessibility Maintenance

Our experience supporting municipalities means we’re well positioned to help organizations achieve and maintain their accessibility goals. With our Website Accessibility Maintenance services, we partner with clients beyond launch, monitoring performance and offering guidance as needs evolve. For example, one client’s post-launch accessibility report showed a 99% compliance rate with WCAG 2.1 AA standards, aligning with their preferred accessibility level.

99% overall accessibility rating for one of Upanup's client websites

By making accessibility a top priority from day one, we help local governments provide digital experiences that are welcoming and usable for all users. 

If you’d like to learn more about how Upanup can support your accessibility goals, check out our services, review case studies of accessible projects we’ve delivered, or connect with us directly!