Town of Collingwood

The Town was operating on a legacy Drupal 7 platform, which was reaching end-of-life as of January 2025 and no longer met modern web standards. Upgrading to Drupal 10 was essential not only for long-term support but also to take advantage of improved performance, security, and flexibility.

Since their first site upgrade with Upanup in 2019, Collingwood has been committed to ensuring their website complied with current accessibility guidelines. This continued to be a key consideration when approaching their upgrade to Drupal 10.

Additionally, the existing site design and navigation were needed to be updated to meet user experience best practices. The Town sought a refreshed, modern design with intuitive navigation to help users find information quickly and independently.

Please see the before (left) and after (right) images below.

 

Delivering an exceptional user experience required a complete transformation of the original website’s complex and often repetitive sitemap. Throughout the process of reworking and refining the content, Town staff demonstrated strong dedication and collaboration. We led a content structuring workshop to equip the Collingwood team with best practices for organizing and presenting web content effectively. Working closely together, we developed a modern website design supported by an intuitive, user-centric architecture that prioritizes the information most important to users.

 

Accessibility factors into every aspect of the website build. Design standards like strong colour contrast ensure that the website is as legible as possible. Development best practices ensures that the website can be used for people in all kinds of circumstances; for instance, the whole website can be navigated by keyboard, using the Tab and arrow keys, for desktop users that can't or prefer not to use a mouse. Sign up for our quarterly newsletter below to stay informed about web accessibility trends and more! 

The Town's new website is accessible and engaging, showcasing local events and making it easy for anyone to find information and services. To help audiences navigate the website, the homepage features helpful tools like quicklinks featuring popular pages for.. residents, businesses and visitors.