Testimonials

Testimonials

Read testimonials from our amazing clients.

We believe in big-picture strategy, paired with high-calibre creative and technical execution. This dedication to quality translates into award-winning projects and exceptional customer service. Hear what our clients have to say about working with us.

"Working with Upanup has been an amazing experience. Everyone we’ve interacted with, from our project manager to folks in marketing, design, and development, have been wonderful. They’re incredibly organized, easy to work with, highly responsive when we’ve asked questions, and deliver on what they promise. We appreciate the partnership we’ve developed – allies helping us tackle challenges with creative solutions.

We hired Upanup to redesign our agency website with the aim of making it more user friendly and accessible, and easier to manage for website editors. They more than delivered. Since launching our website, we’ve heard from board members, staff, and others, all offering high praise on the design and functionality of the site, including how easy it is to add and manage content. We are grateful to have worked with such a brilliant team and are looking forward to continuing our relationship.

The Upanup team helped us take advantage of Drupal 9 features, such as the media library, and better harness data relationships. Thanks to the thoughtful site architecture, the website takes less time to update and maintain, editors can easily upload or link to existing images and files, and duplicate data entry has been eliminated. The feedback we've heard from users has been positive. They've reported that content can be easily found (particularly meeting materials for our board and committee members), and the high-contrast colors and font choice make it easy to read and digest text content and links."

 

Carolyn Downs
Senior Communications Specialist

"If I had to describe our experience with Upanup in one word it would be effortless. The entire team is extremely professional and highly organized. Our project timeline was adhered to from start to end, with the only deviations to that timeline being at our request. Their creative team and can-do attitude made working with Upanup a true pleasure. Since launching our new website, Foothills County has heard from our staff and our residents, as well as surrounding communities, all offering high praise for the layout, appearance, and functionality of the new site. Our communications department is especially thrilled with the ease of which we are able to update and maintain the site."

Sherri Barrett
Legislative Services Manager

"Working with Upanup was easy and seamless. Their team was professional, collaborative, and maintained excellent communications throughout the project. It truly felt like a team effort. They listened to our needs as an organization and brought them to life, exceeding our expectations. We have received many compliments about the new website from staff, Town Council and residents of Golden on the immensely improved user experience on our website and how easy it is to use and find information. We now have a website that we are proud to share and direct online traffic to for more information about our programs and services." 

Alysha Saville
Director of Corporate Services & Communications

"Working with Upanup was a great experience. Not having a lot of experience with technology other than my phone, the team went out of their way to help me understand all aspects of the project. There was friendly communication throughout the project, and lots of support when I needed it."

Brooke Eschuk
Economic Development Officer

"Upanup has been very easy to work with. Their team is receptive, timely and friendly. They listened with open ears to our unique needs and took the time to understand the nuances of a regional district versus a municipality. We have received many compliments about the new website, with our residents, politicians and staff commenting on the massive improvements site-wide. Our web analytics stats have all improved, and perhaps the most telling improvement is the increased session duration. The new website is driving more traffic and engaging the audience with our content for longer." 

Ashley Gregerson
Communications Officer

"It has been great working with the Upanup team. Along with professionalism, each team member is extremely efficient and friendly. They have amazing response time and follow-up. I would brief them on what I need and they managed the whole project with great organization and follow-up. They don't have any knowledge limitations as they are experts of the applications and services they support and for anything new they research and get back to me with the possibilities."

Nazia Butt
Marketing Director

"We hired Upanup to design a new tourism website (tourismquesnel.com) for the City of Quesnel. We were looking for improved loading speed, user-friendly navigation, accessibility, and something pleasing to the eye while keeping on brand and on budget. We challenged them to design a unique trip and event planning tool and they delivered! We’re all very happy with the outcome. It’s so unbelievably fast to load and to make edits. I can’t explain how happy this makes me! It’s clean, fresh, on-brand, and has the functionality we were looking for and it’s very user-friendly. It feels great knowing we’re driving traffic to a fantastic website. We'd hire Upanup again with complete confidence."  

Jennifer Reed
Economic Development Coordinator

"We are proud to promote our website and I am very impressed with the work both Upanup and the MIABC team have accomplished to get us here. It has exceeded my expectations. You have been absolutely fantastic to work with and we could not have asked for a better website design, development and implementation team. We are excited to continue to build this site with Upanup."

Megan Chorlton
Director of Member Services & General Council