Our team of designers, strategists and developers have the experience and skill to create a digital solution tailored to the unique needs of your municipality's stakeholders.
We specialize in the design and development of municipal websites, and will work with you to build a site that both connects with your audiences and streamlines internal processes.
Through consultation with municipal stakeholders, our team works to prioritize your needs, identify opportunities, and deliver a strategy based on your goals. Then, we work to meet those goals, developing comprehensive communications solutions, brand enhancement, and custom solutions that help your audiences.
See recent case studies on our experience page.
Discovery and Planning
We meet with municipal stakeholders ranging from staff to citizens to conduct feedback sessions, user experience testing, focus groups and surveys to get to the heart of what these users really need from the site. This information informs website plans and guides us throughout the following project phases.
Our strategy team can help streamline and optimize content delivery through intuitive, user-centric sitemapping, navigation and information architecture development.
Our goal is to provide a design that showcases the best of your municipality, while providing functionality that helps citizens complete tasks easily and enjoyably. Our design team consistently delivers websites that are both eye-catching and intuitive, and will work with your stakeholders to create a website that truly represents your community.
Our development team has extensive experience reviewing new technologies to enhance user engagement, and leveraging centralized service databases to streamline citizen self-service through your site. We'll work with you to find the best way to connect third-party tools you already use, and identify opportunities to improve experiences by integrating programs such as Granicus, Google Maps, social media, Tempest, CLASS or Perfect Mind.
"Upanup was very accommodating, super patient, super responsive, good problem solvers."
- City of Pitt Meadows, British Columbia