Energy & Utilities

Energy & Utilities

Digital Marketing, Websites, User Experience and Online Solutions

Enhancing Experiences, Building Brand

Upanup comes up with highly effective solutions for Energy and Utility clients that enhance their target audience's experience. We do this by combining user experience research, best practice design techniques and intuitive functionality. We focus solutions on meeting users needs and expectations, and creating user-friendly and simple systems.

Users judge a company and form an impression of the brand based on their experience. This is true with online activities, whether looking for information, completing a task or a finding a way to connect. Having digital assets deliver a smart, pleasing and user-friendly experience assists in building a strong brand.

Streamlining Processes with a Strategic Toolbox

We save our clients time by building efficient processes into a web solution. We believe that a website or application should be easily managed while improving workflows and processes. The result is more time and a smoother flow of business.

We succeed with our energy and utility clients because we bring a strategic approach with the right tools at our disposal. Our tools include user experience research and design, website and application development, database integration, content management, intranet creation, careers portals, secure portals, investor relation solutions, social media planning, search engine optimization and paid digital advertising.

Energy & Utility User Experience

200+

customer feedback sessions conducted by Upanup

500+

research-based actionable recommendations

50+

company stakeholder interviews facilitated by Upanup

  • website user experience research

We're proud to provide award-winning research, design and digital solutions for FortisBC, the largest energy-provider in British Columbia. We help the company with award-winning online services and communication for approximately 2,200 employees and 1.1 million customers.

FortisBC UX Research, Planning & Design
  • User experience strategy & design

  • Customer feedback research sessions

  • Interactive wireframe testing

  • Custom online apps and tools

  • Award winning responsive design solution

  • Award winning web self-service resolution