Upanup Assists With New Customer Portal for FortisBC
At Upanup we're happy to work with great people at FortisBC who care passionately about providing their natural gas and electricity customers with great experiences online and in person. One of the many projects we have worked with them on is a revamp of the Account Online interface, just recently posted live. Through user experience testing, usability analysis, interface design and QA reviews we were able to collaboratively arrive at a solution that works for stakeholders and users. Congratulations to our friends at FortisBC.
FortisBC is a regulated utility focused on providing safe and reliable energy, including natural gas, electricity and propane. FortisBC employs more than 2,200 British Columbians and serves approximately 1.1 million customers in 135 B.C. communities. FortisBC owns and operates two liquefied natural gas storage facilities and four regulated hydroelectric generating plants, approximately 7,150 kilometres of transmission and distribution power lines, and approximately 46,000 kilometres of natural gas transmission and distribution pipelines.